Questionnaire

To get started on your project, we need some information from you, so please take your time filling out the questionnaire.

You can look at our demo website to get a sense of what we're talking about and to better answer the questions. Please note, this is used as a template and all texts and pictures will be replaced by your content.

demo website
Questionnaire - Restaurant

Please note that this multi-page form automatically saves your entries, so you may come back later to finish it if you need to search for some answers.

Personal Details

Please provide details related to your order

Business Details

Please provide details about your restaurant/shop.

Business Details

Please provide details about your restaurant/shop.

Chef's Details

Please provide details about your chef.

Current Website Details

Please provide details about your current website, if you have any.

 

For a reasonable annual fee of $30 ex. GST, we can register a domain name for your website. This is an additional yearly service in which we renew your domain name on your behalf.

At the final stage, when your new website is ready and you have approved it, we need to have access to your registrar's website for the migration. In other words, we are going to update the DNS records to point to your new website. Therefore, you must provide us with the username and password on your registrar's website.

Your New Website

Now, let's discuss your new website.

Modern websites often use a single lengthy home page to exhibit all of the website's capabilities. This is due to the fact that the majority of visitors access the internet via mobile devices, and scrolling down with a finger is more convenient than switching pages from the menu. As a result, the design of your website will follow this strategy, and we recommend that you do so. If you don't like this method, we'll strive to create as many different pages as we can in order to keep the website mobile-friendly.

Watch our demo website to better understand what we mean.

Demo

Your New Website

More about your new website.

We want to know how you want your new website to look. So, it would be quite helpful if you could show us 1-3 websites that you like. Even sites from your competitors would work because they would merely give us a hint.

Your New Website

More about your new website.

Functionality Modules

The available functionality modules for your new website are described below. Please select the ones you like the most. 

Online Order – Collection

Add local pick-up/collection from your restaurant, takeaway, or coffee shop. Increase your sales by letting people order at their convenience using their mobile devices. You will be surprised by their acceptance of such a service.

Online Order - Local Delivery

Charge a little fee for your own delivery service in the region around your business. For a trial period, you may test your own delivery service in locations near your business. Two to three months later, you do the math and may realise that increasing the service will increase your profit. As a result, rather than relying on delivery platforms that charge a lot, you become self-sufficient and strong by keeping the profits.

Delivery Platforms

Reduce your reliance on delivery platforms because they take the lion's share of your revenues while you do the hard work. However, because this will take time, it's a good idea to connect to your menu on delivery services such as Uber Eats and MenuLog when you have a delivery partnership with them.

Cuisine Section

We develop a section on the home page with the important categories in your menu catalogue. The categories are highlighted with images and connected (i.e., linked) to your main menu page. It's a terrific feature, especially for customers that access your store by mobile device.

Online Booking System

In order to multiply the capacity of your shop, you may need an advanced booking system with the ability to have different time slots per day and capacity per slot. Optionally, you are able to charge a fee per booking and the payment comes directly to your bank account. With the appropriate cancellation policy, you may be able to avoid last-minute reservation cancellations.

News & Events

We develop a section on the home page with the events and news you want to publish. According to Search Engine Optimisation (SEO) and Google rules, this is a very important section for improving your ranking. Therefore, we strongly recommend this feature for your shop.

Happy Hours Dynamic Pricing

For your marketing strategies, it is good to be able to offer discounts on a specific day or even time slot. For example, you may have noticed that Tuesdays are very quiet, so in this case, you may want to create a happy hour window every Tuesday between 6:00 pm and 8:00 pm where all orders get a 15% discount.

Catering 

Catering is a service that brings food to a client's location and may also cook and serve it there. So, you may want to offer full-service catering, where you cook, deliver, set up, and serve during an event. With the catering application form, your customer is able to provide you with the information you want to respond to with a quote.

Digital Marketing CRM

The need to build your mailing list and your customer relationship management system is critical to staying competitive. It's your tool for creating your mailing list and for contacting your customers by email, which is the fastest and most convenient way for them. Also, this tool allows us to set up automated responses to common questions or to orders placed online. We strongly recommend this feature.

Combo Meals

A combo meal is a combination of foods and any other products on your restaurant’s menu. A combo meal contains two or more components, representing two or more of the recommended menu categories. It is common for a combo meal to be offered at a discounted price. This can be done either directly on the combo’s price or by issuing a discount coupon that reduces the combo’s price at the checkout page.

Discount Coupons 

Again, as part of your marketing strategies, you may choose to distribute discount coupons that are tied to combo meals or anything else on your menu. This strategy is highly common, and it works well with combo meals as well as other meals.

Gift Cards

Allowing your customers to send gift cards to family members or friends might help you improve sales by increasing customer satisfaction. It is a wonderful touch that you might provide to your customers, and we recommend it for your site. This module gets connected to your CRM and, thus, you are able to add the sender and the recipient to your mailing list for future promotion.

Pictures Gallery

We can also create a large section for the exhibition of pictures of your business. A collection of pictures showing your business is very helpful for attracting new customers who usually want to become familiar with the place.

Video Gallery

Video Gallery: In addition to a photo gallery, we may create a large section dedicated to videos demonstrating your business's products, services, and the environment. If you have some good promotional videos, we think you should make a video gallery to show them off to your target audience.

Customer Reviews

We dynamically filter and display on your website all of the positive reviews you receive on social media platforms like Facebook and Google Business. Existing customers' opinions and experiences may be used to demonstrate how good your business is. This method has been proven to be the best way to attract new customers.

Your New Website

More about your new website.

Local delivery

You've confirmed that you want to provide local delivery to locations around your business using your own staff. As a result, we'd need to know which postcodes you'd like your website to service.

Delivery through delivery platforms

You've confirmed that you wish to provide local delivery through delivery platforms like Uber Eats, Menulog, Deliveroo, etc. As a result, we'd need to know the URL address of your business on those platforms.

Cuisine section

To set up the cuisine section on the home page of your website, we need to know the main categories of your menu catalogue.

Happy hour discounts

You've said that you'd like to provide happy hour discounts. As a result, we want information on the days and/or hours on which you intend to provide your customers with happy hours. You should also think about whether or not you want to give a discount on all of your goods or just some of them, for example, in a specific category.

News and Events section

You said that you'd want to have a news and events section on your website. So, we'll make it possible to post news and events from the administrative backend. We could provide a training video so you know how to post news and events by yourself. Alternatively, if you don't want to be involved with that, we provide the option of having one of our staff members make the posts for you on a regular basis.

Your New Website

More about your new website.

Combo meals

You said that you'd want to provide combo meals. A combo meal is a combination of foods and any other products on your restaurant’s menu. A combo meal contains two or more components, representing two or more of the recommended menu categories. It is common for a combo meal to be offered at a discounted price. This can be done either directly on the combo’s price or by issuing a discount coupon that reduces the combo’s price at the checkout page. It is more convenient to have a discount coupon that may expire after a certain time period. We'll make it possible so you can create combo meals from the administrative backend. We could provide a training video so you know how to create your own combo meals by yourself. Alternatively, if you don't want to be involved with that, we provide the option of having one of our staff members create combo meals for you on a regular basis.

Demo

Your New Website

More about your new website.

Discount coupons

You said that you'd want to provide discount coupons. So, we'll make it possible to make coupons from the administrative backend and accept coupons on the checkout page. Discount coupons are usually issued for specific time periods and are related to unique combo meals. Therefore, we could provide a training video so you know how to issue a new coupon by yourself. Alternatively, if you don't want to be involved with that, later in the questionnaire we provide the option to have one of our staff members issue coupons for you on a regular basis.

Your New Website

More about your new website.

Catering services

You've said that you'd like to offer catering services. As a consequence, we'll create an application form so your customer may use you for the information you need to provide a quote. Please review the form on our demo site and indicate that you are satisfied with it.

Demo

Gift cards

You've said that you'd like to offer gift cards. As a consequence, we'll create a gift card form so your customers may use it for sending gifts to their loved ones. Please review the form on our demo site and indicate that you are satisfied with it.

Demo

Booking system

You've said that you'd like a booking system on your website. As a result, we want information related to how you want us to set up your booking system.

Pictures Gallery

You have stated that you want a gallery of photos that show the places of your business.

We will need your pictures in the next 3-4 working days. You may send us pictures of your products by using the free service WeTransfer.com

Send all pictures to nkagelaris@seonfunnels.com

Video gallery

You have stated that you want a gallery of videos that show the things related to your business. The best way is to upload those videos on YouTube and send us the links.

We will need the links to your videos in the next 3-4 working days. 

Marketing CRM

You've decided to use the Marketing CRM functionality on your new website. As such, we'll set up your site so that you can gather the email addresses of everybody who interacts with you in any manner. You are establishing a solid contact database that will be used to offer promotional material to your clients and keep a positive relationship with them. Email marketing is very popular, and this module can help you automate it up to a certain point.

Customer Reviews

We dynamically filter and display on your website all of the positive reviews you receive on social media platforms like Facebook and Google Business. Existing customers' opinions and experiences may be used to demonstrate how good your business is. This method has been proven to be the best way to attract new customers.

Your New Website

More about your new website.

Menu Catalogue

You are not sure yet? Check the Menu page on our demo site.

Demo

 

We will need your product pictures in the next 3-4 working days. You may send us pictures of your products by using the free service WeTransfer.com

Send all pictures to nkagelaris@seonfunnels.com

 

Please note that in the next 24 hours we will send you a link to a Google Sheet file. You will have to update the file with your products and prices in the menu catalog.

Optional Additional Services

We are able to offer you some optional additional services related to your new website

Professional Images

Besides your product images, we also require about 15-20 high-quality, non-copyrighted images for your website. These are pictures used to make your website look attractive and professional. We use professional libraries for stock images and we buy them for you. 

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

Google Cloud Web Hosting, Daily Backup, Email

We can provide Google Cloud web hosting via our own hosting provider. We use data centres located in Australia, either in Sydney or Melbourne, so our hosting comes with a fast response, which is critical for your SEO ranking. The service includes a daily backup of the last 14 days and up to 5 email addresses with a 10GB quota each under your new domain name. This is an additional service provided for a small biweekly fee.

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

24/7 Support and Maintenance 

We are able to provide 24/7 support and maintenance of your website. By subscribing to this service, we monitor your site 24/7 for downtime and security issues. We always update all software plugins, making sure your site is secure and well operated. 

Services included

    • WordPress software updates
    • Software plugin updates
    • Minor changes to products (like a change in the description, picture, or pricing.)
    • Minor changes to pages (like a change in text or replacing a picture.)
    • New product listings (like the introduction of a new product or the removal of an old one.)
    • 24/7 monitor for downtime with less than 5 minutes response in case of emergency. 

Additional benefits

    • REFRESHED WEBSITE: Customers on the support subscription plan will get a refreshed website every two years. As a result, your website will never appear out of date. Changing images and layouts will refresh the look of your business, and you will never have to build a new website from scratch. The main functionality remains the same.
    • SUPPORT PORTAL: The subscription to this service gives you access to our Support Portal and the ticketing system. By using the ticketing system, you are able to submit a ticket online. Our maximum response time is less than three hours. However, the average response time is currently less than one hour. The access Support Portal is an additional service provided for a small biweekly fee (i.e., $49 ex. GST).
    • DISCOUNT: All customers under the Support and Maintenance service are able to get a 15% discount on additional services and on the hourly rate if they need the working hours of a staff member.

Support Portal

Please keep in mind that skipping the support and mantenance service is not recommended. Your internet sales will skyrocket, and your business will expand. New products may be introduced, and prices may change on a regular basis. Also, some products may be discontinued. As a consequence, in such a case, if something goes wrong, or if you just want to resolve some issues, you should be able to contact our support team. Concentrating on running your business is a better option than handling these issues on your own.

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

Stripe & PayPal Accounts

It is necessary to set up accounts with Stripe and PayPal in order to be able to accept online payments and receive money from your customers. They are the two financial institutions that are the most widely used across the world for financial transactions conducted over the internet. It is required for us to gather some information from you in order to set up your accounts with them.

Bank Details

Account Owner Details

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

Discount Coupons

As part of your marketing strategy, you may choose to distribute discount coupons that are tied to combo meals or anything else on your menu. This strategy is highly common, and it works very well with combo meals as well as other meals. In order to issue discount coupons on a weekly or monthly basis, you will need to have some graphic skills. Some people don't have those skills, or even if they do, they are too busy running their business, so we could help with that. We are able to offer a service so you only order the coupons you want and our graphic designer takes over.

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

SEO Optimisation 

Search engine optimisation (SEO) is the practise of increasing the quality and quantity of internet traffic from search engines to your website. SEO focuses on unpaid traffic (often known as "natural" or "organic" results) rather than direct or paid traffic. Unpaid traffic may come from a variety of sources, including image search, video search, academic search, news search, and industry-specific vertical search engines. SEO, as an Internet marketing approach, examines how search engines operate, the computer-programmed algorithms that govern search engine behaviour, what people look for, the actual search phrases or keywords entered into search engines, and which search engines are favoured by their intended audience. SEO is done because a website will get more visits from a search engine if it ranks higher on the search engine results page (SERP). These visitors have the potential to become consumers. Your new website is SEO optimised. In other words, we have already set up the right tools to help you rank for specific keywords. However, ranking in the top results is a long-term process involving different tactics, and it may take 4 to 6 months to see results. We are able to offer you three different SEO plans for your new website.

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

Social Media Create Pages

We are able to create all your social media pages like Facebook, Instagram, LinkedIn, Twitter, TikTok, and others. We will then connect your website with all your social media pages.

Optional Additional Services

We are able to offer you some optional additional services related to your new website.

Social Media Updates

The "Social Media Updates" service is intended to assist you in increasing your social media presence. If you've ever tried to post on social media, you know it's a time-consuming chore, and building an audience takes a lot of time. As a result, we can manage and update your social media profiles on a regular basis. This is a long-term subscription-based service with results guaranteed. If you buy it, we'll put up a campaign for you to post on your chosen social media, and if you like, we can also post on specific Facebook groups relating to your business. The postings that are made are generally relevant to your products or news in the blog and include images of them. Sometimes, we may also utilise professional images from stock libraries as an option.

Your Comments

Please review our demo website and leave any comments here. We want to know what you like the most and what you don't like. This is the place to describe any missing features you would like us to add to your new website.

Demo

Your Objectives

Completed

That's all the information we want at this stage in order to start your project. After submitting your form, we will respond according to your answers in the next few hours. Please check your mailbox for a summary of the answers provided and any quotes you may have requested.

Thank you for your cooperation!